Material Return Policy
In the event the customer identifies a malfunction in any product, call or write MICRO-AIDE
and obtain a Return Material Authorization (RMA) number from the customer service depart-
ment. Return the product to MICRO-AIDE, freight prepaid, with a note (in-warranty repair)
or a purchase order (out-of-warranty) for the repair listing the following information:
• RMA number from MICRO-AIDE
• Return shipment address
• Name and telephone number of person familiar with the problem
• Brief description of the problem (include any printouts that may have a bearing on the prob-
lem)
• Method of payment for repair costs (out-of-warranty)
• Send product to the following address:
M
ICRO-AIDE CORP.
685 Arrow Grand Circle
Covina, CA 91722
Tel: 626-915-5502 Fax: 626-331-9484
Limited Warranty
MICRO-AIDE warrants its products to be free from defects in material and workmanship for
a period of five (5) years from the date of shipment. This warranty is in lieu of any other war-
ranty, expressed or implied. In no event shall MICRO-AIDE be held liable for incidental or
consequential damage resulting from (1) the use of any of its products, or (2) any alleged
breach of this warranty provision. MICRO-AIDE’s liability shall be limited to repairing or
replacing, at its sole discretion, any defective product which is returned in accordance with the
MICRO-AIDE Material Return Policy.
Product that has been subjected to abuse, misuse, alteration, accident, lightning damage,
neglect or unauthorized installation or repair shall not be covered by this warranty.
MICRO-AIDE reserves the right to make a final decision as to the existence of any failures
and the cause of such failures. No warranty is made with respect to custom equipment or
products produced to buyer’s specifications except as mutually agreed upon in writing.
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